Technical skills gaps are a common concern for organizations. According to Cisco, 68% of technology managers say the market for certified technology workers is very competitive, and 65% believe there’s a shortage of qualified workers. Many companies are closing these skills gaps through investment in certifications development programs.
01. Boost productivity rates
Technical certifications influence worker productivity. Cisco found that certified workers completed advanced tasks 37% more effectively than non-certified workers. Udemy Business customer Publicis Sapient saw similar results. As a digital transformation consulting company, Publicis Sapient requires its employees to be adept at navigating complex, evolving technologies.
Thanks to a focus on deveoping employee skills related to IT certification, Publicis Sapient consultants are armed with the latest expertise across the most critical technical areas today, including Microsoft Azure, Amazon Web Services, Google Cloud Platform, and big data.
02. Increase accuracy and quality of work
Simply working faster might not be cause for celebration if the speed comes at the expense of quality. When it comes to technical certifications, the evidence shows that employees with these credentials also improve their accuracy and quality of work.
According to Cisco, certified workers have 29% fewer errors than non-certified workers. Plus, 66% of managers believe that certification improves the level of service and support offered to IT end-users and customers. Similarly, 44% of managers say certification leads to higher quality output and more effective solutions, according to the IT Certification Council.
03. Reduce project costs
Like many business leaders, technical managers are well aware of project costs. Technical certifications — while they require an initial investment of time and money — appear to drive costs down in the long run. Cisco finds certified workers generate 29% lower total costs than non-certified coworkers.
According to the IT Certification Council’s report, 36% of managers say troubleshooting takes less time, 33% say teams complete projects faster, and 29% say teams deploy products and services faster when workers have earned technical certifications.
Driving business success through learning isn’t just about encouraging workers to achieve multiple certifications. It also involves engaging workers in their own development, as Ian Stevens, Head of Capability Development for North America at Publicis Sapient, has discovered. “The feedback we’ve gotten back on Udemy has been overwhelmingly positive,” says Stevens. “Learners love the ease of use, of course, but also the depth of the content and the reputation of Udemy Business instructors.
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